STEP 1: Check My Availability

Please reach out via email for the first contact (Robin@FinePointProofreading.com) to let me know the type of transcript you have, the number of pages, and when you need it returned.

I will give you my mobile number, which you are free to use after that.   For future needs, simply send me a text such as “Hi Robin.  I have a 103-page hearing transcript that I need back by Tuesday.  Can you help?” 

STEP 2: I’ll Respond Promptly

I will get back to you as quickly as possible and confirm the job and get any additional details from you.  If I don’t already have a “getting to know you” form, I will ask you to send it along with the transcript.  That way, I can be sure to include your preferences in punctuation, etc., in the work.

STEP 3: Send Me the File

I proofread transcripts in PDF form.  Transcripts received as PDFs allow me to make suggestions directly onto the pages and lines where they apply.  If you need a way to convert files to PDF, I recommend the free CutePDF Writer.

If the job is large, please send it in 40- to 50-page chunks. That way, we can both be working on the job at the same time.

STEP 4: I’ll Confirm That I Received the File 

I will let you know that I have received the file and confirm, again, your required turnaround time. The turnaround clock will start when I receive the file. If I receive the file after 8:00 P.M. Central Time or on Sunday, the job will be “clocked in” at 8:00 A.M. the following workday.

STEP 5: I’ll Begin Proofreading

I’ll get to work reading your transcript. I’ll look for

• Misspellings
• Incorrect words (homophones & near homophones)
• Incorrect names and dates
• Generic vs. Brand name drugs and products
• Consistent use of terminology & style
• Correct punctuation (hyphens, apostrophes, plurals)
• Missing or transposed words
• Spacing issues
• Readability
• Accuracy of technical words

I will contact you via your choice of text or email if questions arise. As we continue working together, I’ll learn your writing style and will need to ask fewer questions.

STEP 6: I’ll Return the Corrections

I will return the corrected transcript by the agreed-upon deadline.

STEP 7: Provide Feedback

After you receive the corrected transcript, let me know you have received it.  Please follow up with any questions or feedback you might have.

STEP 8: I’ll Send an Invoice

If this is the first time we’ve worked together, I will send you the invoice for my services immediately after returning the corrected transcript.

If you are an established client, I will send you an invoice on the 1^st and 15^th of each month.